Return, Replace and Refund Policy

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If you are not entirely satisfied with your purchase, we’re here to help.


You have 7 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


We will provide free of cost replacement of the product within 15 days after the product has been delivered and reshipped back to us, in case you have;

  1. a) received item(s) in poor, damaged or mutilated condition or;
  2. b) received an item(s) that is different from the item(s) that you have ordered with


You can initiate the replacement process by emailing your request on


Once we receive the product(s) back and verify its packaging/condition, we will initiate refund procedure for your money within 15 working days.

The refund will be processed to the same account/method from which the payment was made. It may take 2-3 additional business days for the amount to reflect in your account.

Original shipping cost will deducted from the refund amount.


All costs associated with returning the item to us including return shipping charges and any taxes if applicable shall need to be taken care by you.

Contact Us

If you have any query as regards to how to return your item, contact us at 011-47035032 or email us at